Top Business News

A New Study Indicates AI Customer Support Can Have Strong ROI

In one particular area of business, AI really does seem to be helping customers and the companies using the new technology.

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You Do Not Need a Polished Product to Have a Successful Launch — You Need This

What a deliberately imperfect launch taught us before anything was built to scale.

Grateful Dead’s Jerry Garcia Was Proof That Leadership Might Not Always Be Something You Choose

Even if you don’t sign up for the position, you still might have to take the leadership seat.

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Mergers and Acquisitions Fail at the Top and in the Middle. Here’s Why Managers Determine the Fate of a Deal

Good managers and HR teams should help employees feel informed, respected, and safe during a merger.

This Data Reveals a Surprising Truth About the Super Bowl’s Impact on Local Businesses

The NFL boasts that the Super Bowl and new stadiums bring billions in economic benefits. The reality for local business is a mixed bag.